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DEDisclaimer
General terms and conditions for the booked trip
The following terms and conditions govern the relationship between the tour operator Liberty Moto Travel of the Motors & Company Suisse sagl group with registered office at via S. Balestra 20 / CH-6576 Gerra (Gambarogno) and the customer.
1. Registration, confirmation of trip
1.1 By registering, the customer enters into the following binding contract for the motorbike tour organized by Liberty Moto Travel of the Motors & Company Suisse Group.
1.2 Registration for the tour can be made in writing and online. Intermediary customers, travel agents, tour operators, etc. are obliged to register all participants listed in the registration and are responsible for fulfilling their contractual obligations to Liberty Moto Travel of Motors & Company Suisse Group sagl.
1.3 The customer is bound until acceptance by Liberty Moto Travel of Motors & Company Suisse Group, but no later than 14 days from the date of registration.
1.4 The agreement shall come into force after acceptance by Liberty Moto Travel of Motors & Company Suisse Group.
1.5 The customer shall receive written confirmation of reservation and acceptance for the tour when the tour fee is credited to the bank account of Motors & Company Suisse sagl.
2. Payment, sending of travel documents
2.1 Payment must be made within three days after registration and by bank transfer.
2.2 The tour information shall be sent immediately upon registration to the e-mail address (e-mail) provided by the customer and shall contain in particular general information, the method of payment, the tour program and the type of accommodation. Motors & Company Suisse sagl assumes no liability for any non-delivery of e-mails and the customer is obliged to inform Liberty Moto Travel of the Motors & Company Suisse Group if the documents have not been delivered by e-mail within 24 hours of registration.
2.3 Motors & Company Suisse sagl is entitled to cancel the contract and claim damages if the customer has not paid the full tour fee.
2.4 Cancellation costs, handling fees and any insurance premiums shall be payable immediately.
3. Services
3.1 The services offered by Liberty Moto Travel of the Motors & Company Suisse group sagl are defined in the tour descriptions on the website. Special requests by the customer are only valid when confirmed in writing by Liberty Moto Travel of the Motors & Company Suisse sagl. group.
3.2 However, Liberty Moto Travel of the Motors & Company Suisse sagl Group reserves the right, for factually justified, substantial and unforeseeable reasons, to change the services and costs contained on the website.
3.3 Intermediary customers and tour guides are not authorized to provide guarantees that deviate from the content of the contract, to make changes or additional agreements.
4. Changes in services and prices
4.1. In the event of force major, Liberty Moto Travel of the Motors & Company Suisse sagl Group reserves the right to change the tour program, itinerary and accommodation reservation without jeopardizing the booked tour.
4.2 In the event of an increase in transport costs, in particular fuel costs or charges for certain services, such as port or airport taxes and entry fees, or a change in the exchange rates (cost factors) applicable to the motorbike tour, Liberty Moto Travel of the Motors & Company Suisse sagl Group reserves the right to update the prices agreed at the time of booking.
5. Withdrawal by the customer
5.1 The customer may withdraw from the tour at any time before the start of the tour. Withdrawal must be made in writing and in this case Liberty Moto Travel of Motors & Company Suisse sagl Group shall retain the basic fee of EUR 200 per person for administrative costs.
5.2 In the event of cancellation, the following penalty shall apply
- 25% of the travel price up to the 46th day before departure;
- 50% of the travel price from the 45th to the 29th day prior to departure;
- 75% of the travel price from the 28th to the 15th day prior to departure;
- 100 % of the travel price from the 14th day prior to departure.
5.3 The customer has the option of cancelling the tour without paying a cancellation fee in the event that a third party proposed by him takes his place. In this case, the charges due shall only concern the cost of the flight ticket (if the flight is included in the tour package). Liberty Moto Travel of the Motors & Company Suisse sagl group may object to the entry of a third person if this person does not meet the special requirements of the tour. If a third person enters into the contract, he/she becomes a joint and several customer with the replaced customer. Both are jointly and severally liable for the tour price and additional costs incurred.
6. Cancellation by Liberty Moto Travel of the Motors & Company Suisse sagl Group
6.1 Liberty Moto Travel of the Motors & Company Suisse sagl group may terminate the tour contract without notice for good cause:
1 When the customer fails to comply with previously announced tour-specific requirements (invalid driving license for the motorbike category, not being able to drive the motorbike despite a valid driving license, etc.);
2 When the customer's behavior permanently disrupts or endangers the conduct of the tour and which is not or cannot be remedied even after a warning;
3 While riding, in the case of consumption of alcohol or medication that is contraindicated for riding;
4 In the case of consumption, use, possession and transport of narcotics;
5 For cancellations due to items 1,2,3 and 4, the customer receives no reimbursement;
6 In the event of force majeure or unforeseeable events that endanger the safety of the customers during the tour;
7 If the minimum number of participants is not reached Liberty Moto Travel of the Motors & Company Suisse sagl group may cancel the contract up to 60 days before the start of the tour. In this case the customer shall be refunded the full tour price paid. Any additional claims for compensation by the customer shall not be accepted.
7. Limitation of liability for Liberty Moto Travel of the Motors & Company Suisse sagl Group
7.1 During the Tour, Liberty Moto Travel of the Motors & Company Suisse sagl group is released from all liability for
- Any physical and psychological damage that the customer may cause himself;
- From all legal, criminal and civil consequences of any origin;
- From any infringement of the traffic regulations of the country where the tour takes place;
- From damages of any kind (physical, psychic, material, etc.) that the client causes to third parties;
- Of all costs of any kind or origin that are not indicated in the services offered and contained on the website.
7.2 Before the start and after the end of the tour Liberty Moto Travel of Motors & Company Suisse sagl is released from all liability for
- Delays caused by public transport, aircraft, trains, buses, taxis, ferries, ships, etc.
- Any kind of accident or dispute that the customer may suffer or cause.
7.3 The customer during the tour is obliged to cooperate in order to avoid possible damage or to limit it to a minimum.
In the event of anomalies and complaints, he is obliged to inform the tour guide immediately.
If the Customer culpably fails to report a defect, there shall be no liability on the part of Liberty Moto Travel of the Motors & Company Suisse sagl. group.
8. Customer guarantee
The customer is entitled to compensation if the tour is not provided in accordance with these regulations in the form of a replacement tour organised by Liberty Moto Travel of the Motors & Company Suisse sagl group.
Liberty Moto Travel of the Motors & Company Suisse sagl Group may refuse any compensation if this requires disproportionate effort.
9. Duty to cooperate
In order to avoid or minimize possible damage, the customer is responsible for complying with all regulations relevant to the execution of the tour and is obliged to cooperate in the event of interruptions due to force major.
In the event of complaints, he/she is obliged to inform the local tour guide immediately. The local tour guide is instructed to take corrective measures if possible. If the customer culpably fails to report a defect, there is no right to financial or other claims. All disadvantages, in particular the payment of cancellation fees, arising from non-compliance with these regulations shall be borne by the customer, unless they are caused by culpable misinformation or failure to inform on the part of Liberty Moto Travel of the Motors & Company Suisse sagl group.
10. Travel documents
10.1 The customer is responsible for traveling with a valid legitimization document (passport or identity card) for the country in which the trip takes place.
10.2 The customer shall be responsible for finding out whether an entry visa is required.
11. Insurance and health regulations
11.1 Liberty Moto Travel of Motors & Company Suisse sagl is not responsible for the customer's insurance cover. We recommend the following insurance cover:
1. Trip cancellation insurance
2. Insurance for medical expenses
3. Accident and health insurance
4. Insurance for urgent and non-urgent repatriation of both individuals and the vehicle
5. Private liability insurance
6. Theft insurance
11.2 The customer is responsible for informing himself/herself of the health regulations in force at the time and place of the tour.
12. Validity of website information
The information on the website regarding services, programs, dates, prices and conditions of the tour are de facto binding for this contract.
13. Disputes
The parties agree to elect the Court of Locarno as the legal venue for any dispute relating to the interpretation, execution, termination or otherwise connected with this contract.
Tour organizer: Liberty Moto Travel of the Motors & Company Suisse sagl group
Last updated December 14, 2023
AGREEMENT TO THE CONDITIONS
These Terms of Use constitute a legally binding agreement entered into between you, personally or on behalf of an entity ("you") and Motors&Company Suisse sagl SAGL ("Company", "we", "us" or "our"), regarding your access to and use of the website https://www.libertymototravel.com - and any other media form, media channel, mobile website or mobile application related, linked or otherwise connected thereto (collectively, the "Site"). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use.
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GOVERNESS LAW
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DISPUTE RESOLUTION
Informal negotiations
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Binding arbitration Any dispute arising from the relationship between the Parties is Bellinzona, Switzerland. The language of the proceedings shall be Italian. The applicable rules of substantive law shall be those of Switzerland.
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LIMITATIONS OF LIABILITY
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USER DATA.
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MISCELLANEOUS
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TERMS AND CONDITIONS FOR TRAVEL BOOKINGS
CONTACTS
To resolve a complaint about the Site or to receive further information about your use of the Site, please contact us at:
CONTACTS
info@libertymototravel.com or by post:
Motors&Company Suisse sagl,
Via Serafino Balestra 20,
CH - 6576 Gerra (Gambarogno),
Svizzera
Via Serafino Balestra 20,
CH - 6576 Gerra (Gambarogno),
Switzerland